ACHC Accredited · Medical Social Services

Medical Social Services at Home in Sherman Oaks

Our Social Workers provide counseling for patients and their loved ones in dealing with the social and emotional aspects related to their specific illness, connecting families with the resources and support they need to navigate recovery with confidence.

Call (800) 484-1027 Request Care

About This Service

What are medical social services?

Medical social services are provided in your home by licensed medical social workers, including Master of Social Work (MSW) and Licensed Clinical Social Worker (LCSW) professionals. These specialists help patients and families navigate the emotional, social, and practical challenges that come with illness and recovery at home.

Social Workers provide counseling for patients and their loved ones in dealing with social and emotional aspects related to the specific illness. They connect families with community resources, assist with care transitions, and address barriers to recovery so that patients can focus on healing.

With a rich diversity of ethnicities and nationalities, Olora entertains an unsurpassed environment of friendliness and mutual respect. We are happy to accommodate the multicultural nature of the Los Angeles area by providing staff fluent in Spanish, Armenian, Russian, and English.

Our Medical Social Services

Support for every aspect of your well-being

Our licensed social workers address the emotional, social, and practical needs of patients and families, helping them cope with illness and connect to resources that support recovery.

Patient and Family Counseling

Individual and family counseling to help patients and their loved ones cope with the emotional and social challenges of illness, injury, and recovery at home.

Community Resource Coordination

Connecting patients and families with local community programs, support groups, meal delivery services, transportation assistance, and other resources.

Care Transition Planning

Helping patients and families prepare for and manage transitions between hospital, rehabilitation, and home care settings for a smooth and safe recovery.

Financial Assistance Guidance

Assistance with understanding insurance benefits, identifying financial aid programs, and navigating billing or coverage questions related to care.

Grief and Loss Support

Compassionate support for patients and families dealing with grief, loss, or the emotional weight of a serious or terminal diagnosis.

Advance Directive Assistance

Guidance and support in understanding and completing advance directives, living wills, and other end-of-life planning documents.

Caregiver Support and Education

Education, stress management strategies, and emotional support for family caregivers who are managing the day-to-day demands of caring for a loved one.

Crisis Intervention

Immediate support and intervention during times of emotional or situational crisis, including safety planning and connection to emergency resources.

Why Choose Olora

What sets our medical social services apart

01

Qualified, Licensed Professionals

We employ only the most qualified personnel available. Additional training and development of skills of all employees is required to ensure the highest degree of services.

02

Multilingual Staff

Our nursing team is fluent in English, Spanish, Armenian, and Russian. We match patients with caregivers who speak their language whenever possible.

03

Highest Standards of Excellence

We remain uncompromising in maintaining the highest standards of excellence in all areas of the home care profession. ACHC accreditation confirms our commitment.

04

Ethical Responsibility

Olora Home Health Care is dedicated to ethical responsibility in the home health care industry, protecting employees and clients from fraud and abuse.

Is This Right for You?

Who benefits from medical social services at home

Medical social services at home may be the right choice if you or a loved one is experiencing any of the following situations.

Dealing with the emotional impact of a new diagnosis
Struggling to navigate insurance, benefits, or financial assistance
Transitioning from hospital to home and feeling overwhelmed
Family caregivers experiencing stress or burnout
Need help connecting with community support programs
Facing end-of-life decisions and need guidance
Experiencing depression or anxiety related to illness
Need help coordinating care across multiple providers

How It Works

Getting started is simpler than you think

From your first call to care beginning at home, usually within 24 to 48 hours.

Step 01

Reach Out

Call us or fill out our form. We'll answer your questions and confirm whether skilled nursing at home is the right fit.

Step 02

Verify Coverage

We check your Medicare or insurance. Most patients qualify for fully covered services. We handle the paperwork.

Step 03

In-Home Assessment

A licensed clinician visits, meets you and your family, and works with your physician to design a care plan.

Step 04

Care Begins

Your care team arrives on a schedule that works for you. We measure progress and adjust as you recover.

Insurance & Coverage

We work with your insurance

Olora Home Health Care is Medicare-certified and accepts most major insurance plans. We also work with Medi-Cal and Veterans Benefits.

We’ll verify your coverage within one business day. Just call us, and we’ll handle the paperwork.

We accept

Medicare

and most major plans

No obligation. No pressure.

FAQ

Medical social services questions

Answers to common questions about medical social services at home. Don’t see yours? We’re a phone call away and happy to talk through your situation.

What does a medical social worker do?

A medical social worker provides counseling for patients and their loved ones in dealing with the social and emotional aspects related to their illness. They also connect families with community resources, assist with care transitions, help navigate insurance and financial concerns, and provide crisis intervention when needed.

How are medical social services different from counseling?

While medical social services include counseling, they go beyond traditional therapy. Social workers also address practical concerns like financial assistance, insurance navigation, community resources, care coordination, and advance directive planning. The focus is on removing barriers to recovery and helping the whole family adjust.

Does Medicare cover medical social services?

Yes. Olora Home Health Care is Medicare-certified, and medical social services are a covered benefit under the Medicare home health benefit when ordered by a physician as part of your plan of care. We also accept Medi-Cal, most private insurance plans, and Veterans Benefits.

How often will a social worker visit?

Visit frequency depends on your physician’s orders and your individual needs. Some patients may receive weekly visits, while others may need visits on a different schedule. Your social worker will work with you and your care team to determine the right frequency for your situation.

Do I need a doctor's referral for medical social services?

Yes. Medical social services require a physician’s order as part of your home health plan of care. If you don’t have a referral yet, we can coordinate directly with your doctor to get the order in place and begin services as quickly as possible.

Can a social worker help with insurance or financial issues?

Absolutely. Our social workers help patients and families understand their insurance benefits, identify financial assistance programs, and navigate billing questions. They can also connect you with community organizations that offer additional financial support.

How quickly can medical social services start?

In most cases, we can complete the initial assessment and begin services within 24 to 48 hours of receiving your physician’s referral. We work quickly because we understand that emotional and social support is just as important as medical care during recovery.

Do you offer services in languages other than English?

Yes. Olora Home Health Care provides staff fluent in English, Spanish, Armenian, and Russian to accommodate the multicultural nature of the Los Angeles area. We match patients with social workers who speak their language whenever possible.

What areas do you serve?

We serve patients across greater Los Angeles, including Sherman Oaks, Encino, Studio City, Tarzana, Van Nuys, North Hollywood, Woodland Hills, Burbank, Glendale, and surrounding neighborhoods in the San Fernando Valley.

Service Areas

Medical social services across greater Los Angeles

We provide in-home medical social services throughout the San Fernando Valley and surrounding communities.

Get In Touch

Ready to discuss medical social services?

Call us anytime, ask anything, and we’ll walk you through your options. Whether or not Olora ends up being the right fit. No pressure, no commitment.

Speak with our care team

(800) 484-1027

A real person answers, every call.

Office Hours

Mon-Fri, 10:00 AM – 4:00 PM

24/7 clinical on-call

Fax

(818) 616-1844

Office

15016 Ventura Blvd., #12 Sherman Oaks, CA 91403

Email

olorahhc@gmail.com